Resume

UX Designer & Strategist (Consultant)

New Era Tech  •  Indianapolis, IN  •  Apr. 2022 – Now

• Conducted an accessibility audit for two insurance websites using automated testing tools (Popetech, WAVE, Siteimprove) and manual testing methods (JAWS, keyboard) to check for compliance with WCAG 2.1 level AA.

• Designed the UI for a new iOS app that is to be used by a hospital as an internal application.

• Developed responsive HTML/CSS pages using Bootstrap v5.2.1 for a cloud-based internal application to be used by a government agency. Learned user pain-points to improve the interface.

• Created and helped maintain new design system components built with Figma and React.

UI/UX Designer

WorldTrips Travel Insurance  •  Indianapolis, IN  •  July 2019 – Mar. 2022

• Redesigned an online insurance purchase path, resulting in a conversion rate increase from 25% to 40%. Designed desktop/mobile wireframes using Adobe XD, prepared and led testing sessions, documented results, and created user personas.

• Conducted research of a customer portal by collecting insights through surveys, heatmap data, and interviews with customers/agents. New portal design reflected research findings.

Digital Accessibility Designer (Contract)

New York University  •  New York, NY  •  Oct. 2018 – Feb. 2019

• Created a sitemap, wireframe, and prototype for a new and accessible website for Confluence, a platform for New York University - Gallatin.

• User-tested and updated prototype based on feedback.

• Documented CSS specifications.

Insights & Experience Strategy Intern

Johnson & Johnson  •  New York, NY  •  June 2018 – Aug. 2018

• Conducted interviews and created user journeys for clients going through a wellness program. Illustrated pain points and areas of opportunity.

• Researched and created a visual ecosystem of company digital products and teams. Achieved the goal of illustrating areas of overlapping projects.

E-Learning Student Developer

NYU College of Global Public Health  •  New York, NY  •  Mar. 2018 - May 2018

• Used HTML/CSS to redesign and re-organize course pages.

• Collaborated in creation of a new online portal on Wordpress.

• Edited lecture videos and added captions.

UX Research and Design Intern

Interfolio  •  Remote  •  Sept. 2017 – Apr. 2018

• Used Invision, Sketch, and Axure to create interactive prototypes of new pages and features for Interfolio’s Dossier.

• Recruited participants and set up unmoderated and moderated testing sessions. Independently ran sessions. Found quantitative trends in the data and used qualitative feedback to improve the interface.

Counselor

Tech Kids Unlimited  •  New York, NY  •  Feb. 2018 – Apr. 2018

• Worked with youth, aged 9-17, who learn differently and are considered to be on the Autism/ADHD spectrum.

• Facilitated student learning and created opportunities for students to express their creativity through technology.

• Helped teachers present lessons and kept students on task while maintaining a fun environment.

Manager (MOD) / Server

Triple XXX Family Restaurant  •  West Lafayette, IN  •  Aug. 2016 – Aug. 2017

• Provided positive dining experiences to customers.

• Counted store earnings at the end of every shift and wrote a detailed manager report.

• Supervised all front-end operations of the restaurant during a shift. 

Web & Graphic Design Intern

Stratusi  •  Danville, IN  •  Mar. 2014 - Aug. 2016

• Used Adobe software to create 2D animations, logos, ads, wireframes, and interactive UI features.

• Updated existing WordPress sites using HTML/CSS/JS and collaborated with the lead designer to create new sites.

Graphic Design Intern

Kronos  •  Indianapolis, IN  •  June 2015 – May 2016

• Created a collaborative, cloud-based toolkit for Project Managers along with accompanying instructions to help them use it.

• Helped with the development of written communications, websites, formal presentation materials, and online training. 

Tech Intern

Midwest Toxicology  •  Indianapolis, IN  •  Mar. 2015 – May 2015

• Worked alongside teams to reach weekly goals while maintaining an organized database.

• Worked with Microsoft Office applications, Windows XP, Windows 7, Server 2008, and databases.

• Assisted in documenting changes in business processes.