Resume
Education
Experience
Certifications
Skills
References
New York University
M.S. Integrated Digital Media • Graduated Dec. 2018
Purdue University
B.S. Computer Graphics Technology, B.S. Web Programming & Design • Graduated May 2017
UX Designer & Strategist (Consultant)
New Era Tech • Indianapolis, IN • Apr. 2022 – Now
Conducted an accessibility audit for two insurance websites using automated testing tools (Popetech, WAVE, Siteimprove) and manual testing methods (JAWS, keyboard) to check for compliance with WCAG 2.1 level AA.
Designed the UI for a new iOS app that is to be used by a hospital as an internal application.
Developed responsive HTML/CSS pages using Bootstrap v5.2.1 for a cloud-based internal application to be used by a government agency. Learned user pain-points to improve the interface.
Created and helped maintain new design system components built with Figma and React.
UI/UX Designer
WorldTrips Travel Insurance • Indianapolis, IN • July 2019 – Mar. 2022
Redesigned an online insurance purchase path, resulting in a conversion rate increase from 25% to 40%. Designed desktop/mobile wireframes using Adobe XD, prepared and led testing sessions, documented results, and created user personas.
Conducted research of a customer portal by collecting insights through surveys, heatmap data, and interviews with customers/agents. New portal design reflected research findings.
Digital Accessibility Designer (Contract)
New York University • New York, NY • Oct. 2018 – Feb. 2019
Created a sitemap, wireframe, and prototype for a new and accessible website for Confluence, a platform for New York University - Gallatin.
User-tested and updated prototype based on feedback.
Documented CSS specifications.
Insights & Experience Strategy Intern
Johnson & Johnson • New York, NY • June 2018 – Aug. 2018
Conducted interviews and created user journeys for clients going through a wellness program. Illustrated pain points and areas of opportunity.
Researched and created a visual ecosystem of company digital products and teams. Achieved the goal of illustrating areas of overlapping projects.
E-Learning Student Developer
NYU College of Global Public Health • New York, NY • Mar. 2018 - May 2018
Used HTML/CSS to redesign and re-organize course pages.
Collaborated in creation of a new online portal on Wordpress.
Edited lecture videos and added captions.
UX Research and Design Intern
Interfolio • Remote • Sept. 2017 – Apr. 2018
Used Invision, Sketch, and Axure to create interactive prototypes of new pages and features for Interfolio’s Dossier.
Recruited participants and set up unmoderated and moderated testing sessions. Independently ran sessions. Found quantitative trends in the data and used qualitative feedback to improve the interface.
Counselor
Tech Kids Unlimited • New York, NY • Feb. 2018 – Apr. 2018
Worked with youth, aged 9-17, who learn differently and are considered to be on the Autism/ADHD spectrum.
Facilitated student learning and created opportunities for students to express their creativity through technology.
Helped teachers present lessons and kept students on task while maintaining a fun environment.
Manager (MOD) / Server
Triple XXX Family Restaurant • West Lafayette, IN • Aug. 2016 – Aug. 2017
Provided positive dining experiences to customers.
Counted store earnings at the end of every shift and wrote a detailed manager report.
Supervised all front-end operations of the restaurant during a shift.
Web & Graphic Design Intern
Stratusi • Danville, IN • Mar. 2014 - Aug. 2016
Used Adobe software to create 2D animations, logos, ads, wireframes, and interactive UI features.
Updated existing WordPress sites using HTML/CSS/JS and collaborated with the lead designer to create new sites.
Graphic Design Intern
Kronos • Indianapolis, IN • June 2015 – May 2016
Created a collaborative, cloud-based toolkit for Project Managers along with accompanying instructions to help them use it.
Helped with the development of written communications, websites, formal presentation materials, and online training.
Tech Intern
Midwest Toxicology • Indianapolis, IN • Mar. 2015 – May 2015
Worked alongside teams to reach weekly goals while maintaining an organized database.
Worked with Microsoft Office applications, Windows XP, Windows 7, Server 2008, and databases.
Assisted in documenting changes in business processes.
IAAP Certified Professional in Accessibility Core Competencies (CPACC)
Since November 2024
Web Development
HTML, CSS, JavaScript, JQuery, C++, C#, Java
Software/Tools
Adobe CC, Figma, Sketch, Axure, Wordpress, InVision, Hotjar, Lookback, Asana, Arduino, Google Analytics, Hubspot, Maya, JAWS, NVDA, WAVE, axe DevTools
UX/UI
Wireframing, Information Architecture, Usability Testing, Interviewing, Survey Design, Journey Mapping, Recruiting Participants, Inclusive Design, Iterative Prototyping, Data Analysis
Graphic Design
Photo Manipulation, Branding, Illustration, Data Visualization
Language
English (Fluent), Spanish (Fluent)
Scott Armstrong
Role: Manager at WorldTrips (formerly Tokio Marine HCC - MIS Group)
Relationship: Manager during my time working at WorldTrips
Email: scottarmstrong928@gmail.com
Phone: 317-910-9290
Tate Ragland
Role: Manager at Johnson & Johnson
Relationship: Manager during my internship at Johnson & Johnson
Email: traglan@its.jnj.com
Phone: 713-480-5378
Steven Shyu
Role: Senior UX Designer at Interfolio
Relationship: Manager during my internship at Interfolio
Email: steven.shyu@interfolio.com
Jenny Kijowski, Ph.D
Role: Educational Technologist at NYU Gallatin School of Individualized Study
Relationship: Supervisor while working at NYU Gallatin
Email: jenny.kijowski@nyu.edu
Phone: 212-992-6316
Greg Ehresman
Role: Owner of Triple XXX Family Restaurant
Relationship: Owner of the restaurant where I worked as a manager
Email: gregehresman@yahoo.com
Phone: 317-409-5065
Brian Bewley
President of Stratusi
Relationship: Supervisor at Stratusi
Email: brian.bewley@stratusi.com
Phone: 317-409-5065
Robert F. Cox, Ph.D
Professor, Senior Associate Dean for Globalization, and Interim Associate Dean for Undergraduate Programs at Purdue Polytechnic
Relationship: Former professor
Email: rfcox@purdue.edu
Phone: 765-494-7939
Esteban Garcia Bravo, MFA, Ph.D
Professor of Computer Graphics Technology at Purdue University
Relationship: Advisor for my undergraduate capstone project
Email: garcia0@purdue.edu
Phone: 765-494-7939